Testimonials

Providing quality roofing services since 1980.
We are not a jack of all trades, but a master of one.

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Our Expertise

Not a Jack of All Trades, but a Master of One


"The project involved re-shingling of 7 townhouses. Custom Roofing were competitive in price and responsive to questions and concerns. The work was done promptly with good clean-up. In summary, good service and a quality product from Philip and Jacqui..."

Jim Martin





"Very pleased to share how happy we were with our roofer, Phil Haggar of Custom Roofing Ltd. He re-did our roof with new-to-market 50 year shingles in a single day. Clean site and custom flashing solution appreciated."

Jeff Beedell





"Partial roof repair and installation of vent. Custom Roofing was recommended by family. In addition to the recommendation, their pricing as well as the professionalism and integrity of the owners, Philip and Jacqui made the decision easy as to which company we would engage to do our job."

Joan Russell





"Philip and Jacqui Haggar of Custom Roofing were absolutely delightful people to work with when my roof needed re-shingling. Philip and his crew uncovered massive rot underneath the old shingles caused by substandard workmanship on the part of the previous roofer. Philip was meticulous in his work. habits, and he acted in a professional manner by completely restoring the rotten sections and then ensuring that the underlay and shingles were properly installed. I highly recommend Phil Haggar and Custom Roofing I might add that I didn't know Mr. Haggar before he was hired...."

Ron Ramkerrysingh





"Custom Roofing Ltd. did the roof at VLN Advanced Technologies Inc. in 2004, the roof of VLN's lab office in 2010 and as a result of their excellent workmanship and attention to detail, they have since done the company owner's roof and also my own home's roof.

It is extremely hard to find a company that takes pride in their work. Custom Roofing Ltd. treats every customer's roof like it is their own and because of that, I recommend Custom Roofing Ltd. to anyone that asks for a roofing company referral. They provide Excellent workmanship, excellent customer service, they respect budget, with no hidden costs."

W. Bloom, Director, VLN Advanced Technologies Inc.





"Our company has been using Custom Roofing since 2001 for all of our major renovation projects. Phil and his team have always provided us with excellent service, which is critical when existing homes are exposed to the elements.

There is not a single project that comes to mind that Custom Roofing has not been on our heels after roof assembly completion closing in our builds.

Phil's goal has always, in these cases been to protect the interests of the home owner by keeping their homes dry during these stages of construction.

We fully endorse Custom Roofing as part of our construction team and will continue to do so."

Mona-Con Project Manager's Inc.





"Awesome! Most Courteous People You Would Ever Want to Deal With! No Second Guessing! Many Thanks."

Richard Eng





"In January of 2013, realizing that there was an incredible amount of snow on our roof with a forecast of mild weather including rain, followed by another plunge in temperatures to well below freezing, we decided that the load on our roof needed to be lightened by removing the snow.

Initially, we were scared to have the snow removed from our roof out of fear of damaging the shingles. A discussion of our situation and concerns with Custom Roofing, put us at ease as our concerns were addressed. We therefore decided to proceed with having the snow removed from our roof.

Despite having a jammed schedule with other homeowners in the same situation, Custom Roofing managed to squeeze us in and responded quickly to clean off our 3,500 square foot roof. They did by starting work at 6:00am the day after we had our initial discussion!!!

In the end, we would have been in a bad situation had Custom Roofing not taken care of our roof. All of the snow was removed and not one shingle was damaged! A side benefit was that we were able to keep and convert one of the piles of snow into a toboggan run and our kids, as well as others in the neighbourhood put it to good use for a couple of days, one of which was a snow day!

Thanks to the team at Custom Roofing!"

Kevin & Catherine





"I have known Phil and Jacqui Haggar for close to 10 years - both professionally and personally.

When dealing with them professionally, you can be assured of their commitment, integrity and dedication. On a personal level, their generosity, kindness and thoughtfulness are remarkable. Seeing all of this combined in two individuals and a business is a rarity and a real pleasure!"

M. Thompson, Ottawa





"When we had a bad wind storm back in 2012, some of my shingles blew off of my roof. I called Custom Roofing to have them come and assess the damage. They arrived within an hour and fixed the shingles right away. Phil, the owner, explained how he fixed it by adding high quality chalking around the nails so there would be no leaks. This is something that not all roofing companies would take the time to do or explain. While he was there, there were many of my neighbours with the same problem and he was willing to help them without having them call to make an appointment.

He understood that people were upset and concerned about their roofs and he was willing to help and take care of their concerns quickly. I would not hesitate in recommending Custom Roofing to anyone. They have a family-oriented business, genuinely care about people and their customer service makes you feel like you are their only customer."

M.D.





"Custom Roofing Ltd. did a great Job replacing the shingles on my roof. After getting several estimates Phil, the owner, was the only one who followed up and came back to my home, sat down and explained the estimate to me. The work was completed in a timely manner.

Afterwards, there wasn't any sign they were there except for a new roof that looks great. Your knowledge, integrity, and excellent quality work has assured me that I made the best choice hiring Custom Roofing Ltd. I highly recommend them."

Sarah





"We had a wonderful experience from beginning to end with Custom Roofing Ltd. Phil and Jacqui were extremely professional, timely, and followed through with every detail discussed. The crew did a tremendous job and thoroughly cleaned up after themselves. The roof turned out beautiful and has transformed the look of our complete house. I would recommend Custom Roofing to anyone!"

H. Liam





"Your service and workmanship are excellent and professional. I am extremely satisfied with your workmanship. Whenever I had concerns, you addressed them right away. Now that is service!"

R.D.

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